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Billing Information

ZOTEC / Pueblo Radiology Medical Group (PRMG)

All medical services provided by Radiology Associates are billed by Pueblo Radiology Medical Group and administered by ZOTEC billing service.

Phone hours are Monday through Friday from 7:00 a.m. to 4:00 p.m. (PST) 
Phone (888) 927-7010

Pueblo Radiology Medical Group, Inc.
Dept LA 21613 
Pasadena, CA 91185-1613

Checks at time of service are payable to: 
Radiology Associates

Checks mailed with Billing Statement should be payable to: 
Pueblo Radiology Medical Group, Inc.

Online payments can be made by visiting ZOTEC's websites. Please make sure that you have your statement with your Account Number available.

Click on the Quick Links: "Online Payments" field then enter your payment information. 

Insurance Billing Information

Radiology Associates has a dedicated team of Patient Financial Counselors to assist you in understanding your insurance plans and your financial responsibility for your radiology services. Once your appointment has been scheduled, our Patient Financial Counselors will verify your insurance coverage and confirm your deductible, co-payment or co-insurance. They will call you to confirm this information prior to your appointment.

Common Insurance Questions

I have Medicare, Part A & B. will you bill my insurance for me? 
As a courtesy, Radiology Associates will bill your insurance company for your services provided today. You are responsible for providing the correct and most current insurance information. You may be liable for any services you receive if you fail to provide the correct insurance information in a timely manner.

I have Medicare, Part A & B, do I need authorization for my radiology services? 
Medicare does not require authorization for your radiology services, which are covered by Medicare Part B.

What is an ABN and why do you ask Medicare patients to sign it? 
An ABN is an Advanced Beneficiary Notice of NonCoverage. It advises you that Medicare may not pay for the service you are receiving today. If Medicare doesn't pay, you agree to pay a reduced fee for this service you are receiving today.

Do I need an authorization for my radiology services? 
Medicare does not require authorization for your radiology services. All other insurance carriers will usually require an authorization for CT Scans, MRI's, MRA's, PET Scans and Nuclear Medicine. Because each insurance carrier has different requirements, based on your policy or plan, we encourage you to contact the telephone # on the back of your insurance ID card for more information about authorization for your medical care, prior to receiving the services.

I have PPO or HMO coverage, will you bill my insurance for me? 
As a courtesy, Radiology Associates will bill your insurance company for your services provided today. You are responsible for providing the correct and most current insurance information. You may be liable for any services you receive if you fail to provide the correct insurance information in a timely manner.

I have PPO or HMO coverage, do I need authorization for my radiology services? 
Most PPO and HMO insurance carriers require authorization for CT Scans, MRI's, MRA's, PET or Nuclear Medicine.

If I need an authorization, how do I get it? 
The MD that is ordering your radiology test should contact your insurance carrier to request the authorization for your services.

I had an authorization for my services, but my insurance didn't pay, why not? 
Your insurance carrier states that authorization is not a guarantee of payment. Payment is determined based on your eligibility, your benefits, satisfaction of your deductible, co-payment or co-insurance as well the insurance company's determination of medical necessity of the test.

What is a deductible? 
A deductible is the amount you must pay out of pocket (annually) before your insurance will begin paying.

What is a co-payment? 
A co-payment is a fixed dollar amount that you will pay per visit, based on the type of service and / or location of the service (This information is usually indicated on your insurance ID card).

What is a co-insurance? 
Co-insurance is based on a percentage of the amount your insurance company will allow for the radiology services you receive today. Example: 80/20 means your insurance company will pay 80% of what they allow, you will pay 20% of what your insurance will allow. 70/30% means your insurance company will pay 70% of what they allow, you will pay 30% of what your insurance will allow, etc.

How can I have a deductible and a co-payment or co-insurance? 
Your deductibles must be paid annually, your co-payment or co-insurance is due based on each date of service. If you haven't satisfied your annual deductible, you may be responsible for both the annual deductible and a co-payment or co-insurance.

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Mailing Address:
PO Box 2920 
Atascadero, CA 93423-2920